Lake Charles & Southwest Louisiana

Credit card processingfrom someone you can call.

I'm Lynn Soram. Most people around here call me The CC Lady. For 21 years I've helped Louisiana business owners understand what they're actually paying to accept cards, then put them on a program that makes sense for how they sell.

21 years in paymentsProcessing since 2006, still answering my own phone.
Local to Lake CharlesNot a call center three time zones away.
Five pricing programsYou pick the structure. Not the other way around.

Get a free processing assessment

Tell me a little about your business and I'll call you with a straight answer on what you're likely paying and where the room is. Nothing to dig up first, no cost, no obligation.

Dual pricing savings estimator

What are cards actually costing you?

Move the slider to your monthly card volume and enter the rate you're paying now. Under dual pricing you pay one flat program fee instead of a percentage of every sale.

Your numbers

Ballpark numbers are fine. You don't need anything exact to see the shape of it.

Monthly credit card volume$50,000
$1,000$100,000
Current processing rate
% of your monthly card volume, all-in
Get my exact numbers
Estimated annual savings
$17,760

Estimated, based on your monthly volume and processing rate.

Monthly credit card volume$50,000
Monthly processing fees$1,500
The CC Lady program fee$20
Monthly savings$1,480
Let's run your exact numbers
A quick look beats an estimate.

At this volume the math depends on your card mix and ticket size. Give me a few details and I'll tell you straight whether switching is worth it, even if the answer is no.

Book a free assessment

Estimate only. Actual savings depend on your card mix, ticket size, and program terms. We make no guarantees for merchant account approvals or specific savings amounts.

What I handle

Everything that touches a payment

One person coordinating the whole setup, so you're not bounced between a salesperson, a gateway, and a support queue.

Where it starts

Card processing

Credit, debit, EMV chip, tap-to-pay, and PIN debit. All set up on the pricing structure that fits how you sell.

POS systems

Full point-of-sale for restaurants and retail, including table management, menus, inventory, and staff logins.

Statement review

A line-by-line read of what you're paying now, including the fees that don't announce themselves.

Invoicing & payment links

Send an invoice or a pay-by-link so customers can settle up from a phone without calling in a card number.

Online & virtual terminal

Take payments from a browser, a website checkout, or over the phone with a virtual terminal.

Setup & ongoing support

Installation, staff training, and a direct number to call when something needs sorting out.

Terminals & POS

Equipment for how you actually sell

Counter, curb, or online all ready to go. The hardware should match the way money comes in, not the other way around.

Clover Station countertop POS with cash drawer Clover Mini countertop terminal Exatouch point-of-sale touchscreen Dejavoo countertop terminal with printer
In Store

Countertop & full POS

Fast countertop terminals and full point-of-sale systems for restaurants, salons, and retail floors.

CloverDejavooValorPAXExatouchTableTurn
Clover Flex handheld card reader Valor VP500 wireless terminal PAX A920Pro wireless terminal Dejavoo wireless handheld terminal
On The Go

Mobile & wireless

Handhelds and wireless readers for service calls, markets, food trucks, and anywhere the counter moves with you.

Clover FlexValor handheldPAXDejavoo wirelessiPosPays
Online payment gateway dashboard on a laptop
Online

Virtual & e-commerce

Key in phone orders, email an invoice, or take payments straight from your website checkout.

iPosPays VirtualPayment linksE-commerce checkout

Pricing programs

Five structures. One that fits you.

Most processors sell one model and make every business fit it. Here you see the options side by side and choose with the numbers in front of you.

Cash Discounting

Reward paying cash

Your posted price is the card price, and customers who pay cash receive a discount at the register. Simple to explain at the counter and popular with quick-service and retail.

Talk it through →

Surcharge

Credit-only fee

A compliant fee is added to credit card transactions only, never to debit. Card brand rules and state limits apply, and I'll walk you through the disclosure requirements before you switch.

Check if it fits →

Interchange

Cost plus a set margin

You pay the card brands' published interchange plus a defined markup, so you can see exactly where each dollar goes on your statement. Best for higher-volume merchants who want full visibility.

See the breakdown →

Flat Rate

One predictable percentage

One rate across card types, so your statement is easy to read and your monthly cost is easy to forecast. Straightforward when volume is steady and tickets are small.

Compare to your rate →

Not sure which?

Start here

Tell me how your business takes payments and roughly what you run in a month. I'll walk you through which structure comes out ahead including when the answer is to stay where you are.

Ask me which fits →

Industries served

Businesses I work with

Twenty-one years of portfolios across Southwest Louisiana and beyond, built one business at a time.

Restaurants & bars

Table management, tabs, tips, and quick-service speed with POS that servers can learn in a shift.

Salons & spas

Appointment-friendly checkout, tipping at the terminal, and clean reporting by stylist or chair.

Dental & medical offices

Card-on-file for treatment plans, payment links for balances, and receipts patients can actually read.

Auto dealerships & service

Large-ticket handling, deposits, and parts-counter payments that don't stall the write-up.

Retail & specialty shops

Inventory-aware POS, fast tap-to-pay at the register, and equipment that holds up on a busy Saturday.

Online & service businesses

Virtual terminal, invoicing, and website checkout for businesses that never see a customer in person.

Lynn Soram outside Lake Charles City Court, Ward III, Calcasieu Parish
Lynn at Lake Charles City Court · Ward III, Calcasieu Parish

Why business owners switch

Straight answers, then the right program

  • You'll understand your statementI go through it with you line by line, including the fees that never get explained.
  • The program is chosen, not assignedDual pricing, cash discounting, surcharge, interchange, flat rate all modeled against your real numbers.
  • Equipment matched to the businessA food truck and a dental office don't need the same terminal, and shouldn't be sold the same one.
  • You call me, not a queueThe same person who set you up is the person who picks up when something goes sideways.

"Business owners don't need another sales pitch. They need to see what they're paying and understand why. Once that's clear, the right program picks itself."

Lynn M. Soram The CC Lady · Soram Enterprises LLC
21 yearsIn credit card processing
Lake Charles, LAHome base since day one
5 programsCompared before you sign

Questions my customers ask me

The things people want to know before they switch

If yours isn't here, call me and ask it directly...that's usually faster anyway!

What actually happens when I switch?

We start with a conversation about how you take payments, roughly what you run in a month, and what's bothering you about your current setup. That's usually enough for me to tell you whether there's anything worth chasing.

If there is, a recent statement gets us to exact numbers and I'll model your business under each pricing structure. If switching makes sense, I handle the application, the equipment setup, and staff training. If it doesn't, I'll tell you that and you've lost nothing but a cup of coffee.

How does dual pricing actually work at the register?

Two prices are displayed at the register. A cash price and a card price. The cost of accepting the card is carried in the card price, so instead of paying a percentage of every sale, you pay one flat program fee each month.

Customers who pay cash pay the lower price. Customers who pay by card pay the posted card price, the same way they already do at gas stations.

Won't my customers be upset about it?

This is the fear I hear most, and it comes down to how it's presented. Signage at the door and at the register, a clear price on the receipt, and a staff that can explain it in one sentence covers almost every situation.

Dual pricing has been common in fuel, convenience, and quick service for years, so most customers recognize the format. I set the signage and the wording up with you before you go live.

Is surcharging still legal in Louisiana after the new law?

Credit card surcharging is still allowed. Debit card surcharging is not. Act 751 took effect on August 1, 2026 and prohibits adding a fee because a customer paid by debit.

On top of the state law, the card brands set their own requirements for disclosure, receipt language, eligible card types, and fee caps. Getting all of it right is the whole job, and I go through the requirements that apply to your program before anything goes live.

I already surcharge. Do I have to change anything now?

Possibly. If your program adds a fee to credit cards only, and your equipment reliably keeps debit out of it, you may be fine. If your terminal treats every card the same way, you may be surcharging debit without intending to, which Act 751 no longer allows.

It takes a short look at your configuration to know which situation you're in. That's worth doing sooner rather than after a customer sends written notice.

What's the $20 program fee, and is that all I pay?

Under the dual pricing program, the flat monthly program fee is $20. That's the number the calculator on this page uses.

Depending on your setup there can be other line items. Equipment, gateway access, and card brand pass-throughs are the usual ones. I'd rather show you every line before you sign than have you discover one on your first statement, so ask me and I'll lay them all out.

My volume is small. Is this even worth it for me?

Sometimes it isn't, and I'll say so. At lower volumes the flat program fee can be close to what you're already paying in percentage fees, and the savings get thin.

That's exactly why the calculator switches to a "let's run your real numbers" message instead of showing you a made-up figure. Small merchants often do better on a different structure, and picking the right one is the point.

Do I have to replace my equipment?

Not always. Some terminals can be reprogrammed and some can't, depending on the model and who it's locked to. Tell me what's sitting on your counter and I'll check before we go any further.

If new equipment is the right call, we match it to how you sell: a countertop system for a busy retail floor, a handheld for service calls and markets, a virtual terminal for phone and online orders.

Who do I call when something stops working?

Me. The same person who set you up is the person who answers, at (337) 540-5388. You're not opening a ticket and waiting for a callback from a support queue that's never heard of your business.

How do I know I'm not just being sold the program that pays you most?

Because you'll see all five structures side by side against your own numbers before you choose. Dual pricing, cash discounting, surcharge, interchange, and flat rate each win in different situations, and I've been doing this for 21 years in a town small enough that a bad fit comes back to me.

Do you only work with businesses in Lake Charles?

Lake Charles and Southwest Louisiana are home, and being close enough to walk into a merchant's store is a real advantage. But I work with businesses beyond the area too, including ones that never see a customer in person and take everything online or over the phone.

Still have a question? Call me at (337) 540-5388 or send it over.

Let's talk

Let's start with a conversation, not paperwork.

You don't need to gather anything up front. A few details is enough for me to call you back with something useful and if you're already in a good spot, I'll tell you that too.

Lynn Soram, The CC Lady, with a Lake Charles merchant
Lynn Soram with a Lake Charles merchant · Southwest Louisiana

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A few details and I'll reach out to set up a time that works. No statement required to get started.

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